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1. Is Wi-Fi (free) available in the villas?
Yes, there is free Wi-Fi

2. How can I cancel my reservation? 
Please contact us via info@villasvistaroyal.com.
We advise you to take out travel insurance.

3. Wat zijn de betalingsvoorwaarden? / Wanneer is mijn reservering definitief?
The rent must be paid in 2 installments; a deposit of 50% within 7 days of reservation and the remaining 50% incl. deposit, no later than 60 days before arrival. The reservation is only definitive when the 50% deposit has been credited. If the lease is concluded within 4 weeks of the day of arrival, the entire rent must be paid in 1 installment. The tenant will have access to the rented property if the booking form has been completed and signed, with a copy of the main tenant’s passport and full payment has been received.

4. Does Villas Vista Royal have their own parking space and what are the costs?
There is ample parking for Villas Vista Royal and free on site. 

5. What time can I check in and at what time do I have to leave the room?
You can check in after 4 pm and leave the room no later than 11 am, exceptions are discussed in advance

6. What kind of outlets do you have in the rooms?
We have European sockets (220V) in our rooms. There are 2 110V connections in all bathrooms

7. Are the villas centrally located?
The villas are located at 500 meters from Jan Thiel Beach, supermarket at 300 meters Willemstad is a 15-minute drive away, and Mambo Beach is a 9-minute drive away.

8. Are pets allowed at Villas Vista Royal?
Pets are not allowed

9. What are the costs for electricity and water consumption?
Electricity and water consumption is not included in the price. The meter readings are noted by the manager on arrival & departure. Consumption for Villa Solo and Villa Playa above 40 KwH per day and Villa Laman above 60KwH is charged and settled with the refund of the deposit. The costs for electricity are Euro 0.40 per Kwh.

10. Is a deposit charged?
Yes, the deposit is 500 euros per villa

11. Is there a hair dryer / iron available?
Yes, of both 1 per Villa